Refund and Cancellation Policy
Papers Shack has the discretion to cancel or reject any order any time due to any unexpected reason. Behold the following situations when we can cancel your order (s):
- If we accept your order but fail in assign it to any highly-qualified and skilled academic writer. But this rarely ever happen.
- If we accept your order but face any unpredicted situation in which we stuck and we are not able to make sure the timely completion of your order.
- If we accept your order but you break the any rule and regulation defined in the Terms of Service In that situation, Papers Shack has the discretion to reject your order right away.
If you observe some discrepancies in the delivered work, you have the right to claim for a full refund. In that case, Papers Shack is responsible for granting full refund to the client under the defined rules. We recommend you to carefully read and understand the following Refund Policy.
Behold the following situation in which Papers Shack will grand a refund to the client:
- If you place your order, it is the responsibility of Papers Shack to complete and dispatch it on-time. If we fail in doing this and fail to update you immediately.
- If you observe some discrepancies or dissatisfied even receiving 3 consecutive revised papers, you have the responsibility to first update us or our live customer support representative. You complain should be in written form and we’ll tackle this situation.
- If your credit card is charged twice, it will be the responsibility of Papers Shack to make sure the refund of additional money. However, you need to claim this by providing us with solid evidence.
- Papers Shack will not grant full refund to you, if you claim or refund due to negligible errors, like word count, referencing issues, etc. In that case, you can avail our free unlimited revisions facility.
- If Papers Shack do not dispatch the completed order on-time due to any unexpected event or situation or you observe some trivial mistakes/errors in the delivered document, you can’t claim for a full refund. But, these types of cases will be settled down by mutual understanding between you and us. Papers Shack will offer you discounts or craft another order instead of the previous without charges.
How to Settle Dispute?
- If you detect some discrepancies in the paper delivered by us, you are responsible for immediately informing our 24/7 available live customer support service.
- If you do not inform us immediately and prefer any third party for refund claim, Papers Shack will take this way as extreme violation of the contract constituted between you and the company.
- If you and Papers Shack fail in solving the dispute even within two weeks, you are free to contact the third party.
If Papers Shack fails to integrate all the requirements in paper given by you or to deliver the finalised work on-time, due to any unpredicted situation, the company will offer revisions without any charges. Remember, if you want full refund, you will have to first avail our revision facility.
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